Comprehensive Financial Reporting

Every full-service owner gets a monthly statement and portal access. Invoices sit with the charges they explain. You should be able to see why a balance moved without asking someone to reconstruct it from memory.

Open the statement first. It should show rent collected, the management fee, and the repairs that posted that month. In the AppFolio owner portal, the invoice sits with the charge, so you are not reconstructing a water heater from a text six weeks later. If a line does not make sense, call and ask which invoice it is. That is a fair question, and it is why we do not collapse the month into a single repairs number.

Owners are paid on the schedule in the management agreement. The fee is 10% of collected rent. If the home was vacant or the rent was not collected, the management fee on that rent is $0. A leasing fee, when one is due, is a separate line. Renewal on full service is $0. There is no annual tech fee. You should be able to see those lines without asking us to interpret them.

We are not your CPA. The statement is the record of rent, fees, and repairs. What you deduct, how you depreciate, and how you report the property is a conversation for your tax preparer. The tax article is background, not advice. Bring the year-end documents to your accountant. If you need a statement from earlier in the year, look in the portal first and call the office second.

• Monthly owner statement
• Invoices and receipts in the AppFolio owner portal
• A clear management fee line: 10% of collected rent
• Year-end documents you can hand to your accountant