Three Numbers Round Rock Owners Should Watch
· Jessica Duncan, Broker / REALTOR®
You do not need a dashboard with forty charts. Three numbers tell you if the house is fine this week.
Collected rent versus the lease
What actually hit the ledger, not what the lease says is due. A partial payment is a conversation, not a success. Our management fee is on collected rent, so this number is also the fee base.
Days vacant or days late
Count them. A week feels small until you multiply rent by days. Use the vacancy calculator once so the habit sticks.
Open maintenance
How many requests are open, and how old is the oldest. An old request is how residents stop telling you about water. The portal shows the age. If we manage the house, that queue is our job and you can see it.
Where to see them without a new spreadsheet
Collected rent is what hit the ledger, not what the lease says is due on the first. A partial payment is a conversation, not a success. On houses we manage, that number is also the base for the management fee, because the fee is 10% of collected rent. If nothing was collected, the fee is $0 and the vacancy or the delinquency is the story. Look at the owner portal. Do not wait for a monthly PDF if the ledger is already short in week one.
Days vacant or days late are the second number. Count them. A week feels small until you multiply the daily rent. The vacancy calculator does that once so the habit sticks. A house that is a little high on price will show up here before it shows up as a crisis. We would rather change the ask after a quiet first weekend. Days late are the same muscle: the lease's notice process starts from facts, not from a hope that the resident will catch up without a written record.
Open maintenance is the third. How many requests are open, and how old is the oldest. An old request is how residents stop telling you about water. The portal shows the age. Urgent items, active leaks, no power, unsafe temperatures, and locks that will not secure the house, are not supposed to age into the weekly review. They are answered 24/7. Routine items should still have a name and a date. If we manage the house, that queue is our job and you can see it. If you self-manage, steal the habit anyway. Three numbers, once a week, beat forty charts you never open.